No issues my end, all received in good time and are very happy with the product.
Great service thank you!
Your service and the delivered product are/were both excellent, I will be in touch when the need arises for more racking.
We have been purchasing various pieces of racking from various racking suppliers over the past 15 years and your standard of new and used pieces has been by far the best.
The service level has been excellent from the initial purchase of new and used pieces right through to add on pieces that were required to complete the job.
I spoke with 3 different members of your team, all of which had the awareness and knowledge of what we initially required and what we needed for the second stage.
Both deliveries arrived well packaged and on time, I will be using you again and thanks for the support
Finally, winter is coming and you even threw in a nice brolley!!!
As I mentioned in my email to Andy Bean on Friday it arrived way quicker than he said it might but he would try to get it here as quickly as he could but it was still likely to have been 4-5 days.
But as our order some how got miss-placed your end he would pull out all the stops & true to his word he did & it turned up on the Monday having only been chased & found that the order had not been actioned on the Friday prior.
Thanks to all involved!
Yes all good and very happy!
Really happy with the quality and prompt delivery.
I was very happy with the level of service you provided and the great work the guys carried out. I really appreciate that you went out of your way to help design what we needed and had it fitted in such a short time frame. I would definitely recommend you to others.
Thank you for all your help
Thank you for goods delivered to our warehouse
We were very happy with respond we got from your company
Very polite taking order and making us understand the goods .
Cant fault with your company
We will be recommending your company service and product to other builders merchant.
Happy with the service, delivery and product.
We are very pleased with the product and services provided by your company and we look forward purchase more products from you.
Order arrived, everyone happy.
We are VERY pleased with the job and the guys who did the install were great so a big thumbs up from us.
As always your company offers a great service
We are really happy with the service we get from you and your team, especially Andy Bean, are very helpful.
We won’t go anywhere else for racking now.
Yes thanks, all OK
Just to confirm I am very happy with our purchase, delivery was prompt and the product is exactly what we were after so many thanks.
Many thanks for the delivery, all arrived ok with transit.
The racking is great, I built it myself and it was very easy to work with. However, I did make a minor mistake building the first set as I had placed the brackets upside down. It may well be my stupidity, but I felt the instructions could have been a little clearer. That being said, it was a small mistake and easily rectified.
We are happy with the recent order received.
The shelving is brilliant and very easy to install.
I am so pleased and so are the rest of the crew about my choice.
I will recommend you should anyone asks.
Everything was perfect thank you very much.
All great thanks. Might be coming back for some more racking at some point.
The racking is spot on, and the installation team was great too.
All very pleased thanks!
We are very happy with the outstanding support provided by Peter Hough and Sheelagh Ball and the excellent delivery service.
We had a very good experience dealing with you, all the way from quotation to delivery. The communication during the quotation period was clear and concise. The goods arrived promptly and customer service was very helpful whenever I called.
Also, I was very happy with the quality of the shelving. It was a joy to put up, all fitting together perfectly plus it is very strong. I was also glad that the frames were already bolted together ready to erect. As you can see from the photo, it has already been put to full use. I would recommend this shelving to those that require a strong, well made shelving solution.
Staff at The Used Racking Company were most helpful and supplied me with a couple of bays of brand new racking that were quick and easy to install. The racking has proved to be strong and highly useful for storing spray guards from our vines.
We're very happy with our recent purchase thank you, great pricing, quality and service. It's the second time we've bought racking from you and we'll continue to as we carry on expanding.
Every part of this order went very smoothly from initial contact, obtaining and discussing quotations, placing the order and delivery which was earlier than expected. The racking arrived in an excellent condition, went together very easily, is incredibly sturdy and will do the required job for many years to come. We certainly would not hesitate to use this company again if we ever needed to expand our archive room or create more storage space.
I just wanted to say we’ve been thrilled with all the racking we’ve had from you and the service has been great too.
We’ll definitely keep coming back as our warehouse grows.
Thanks - the recent shelves are fantastic! Very shelfy!
Like them so much that I am buying another one!
Racking as ordered received in good time and all components present and correct.
Racking now in situ and looks “just the ticket”.
Very pleased indeed with our purchase and with service received, many thanks.
We are very happy with the quality of long-span shelving we purchased!
We’ve ordered several work benches and racking from you, for use in our warehouse and laboratory.
We’re really pleased with the quality and your fantastic service! Thank you!
As always, the service we receive from your good selves is always second to none. We have purchased from the used racking company time after time, as it’s always good quality, good value and the communications are excellent. Cannot see any reason to look elsewhere for racking!
I found The Used Racking Company when trying to get my project back on track after buying some very poor racking from another supplier, sight unseen - never again! The Used Racking Company has proved to be a superb company to deal with. Their range of racking solutions is very wide, but I was helped by one of their team on my first phone call to EXACTLY what I needed. I collected the racking the next day, and it took about 10 minutes to put it together - amazing! I added another small installation, and that went like clockwork also. The value for money compared to my first source is brilliant. The design really works, and each item fits as required with the rest. My order was complete and accurate on both occasions when I collected them. The people I met were all very keen to help, and competent to do so too. I can’t recommend the firm highly enough - don’t bother looking anywhere else.
We are really happy with the recent purchase and really recommend your company!
Everything was fine with the last order!
All the racking turned up on time and was just what we needed.
We were very happy with the service we had. Dave was a pleasure to work with and a great help when it came to the planning.
Would definitely recommend yourselves to others.
It was a pleasure dealing with Paul M. He made life very easy, I would recommend a visit to your Factory to any potential buyers
Great people, great product, fast delivery and great price. Very quick to assemble. Ticks every box!
The shelving is great thank you!
We were happy with the racking and the service, and would re order.
We were very happy with the service provided. We had to cancel the first installation date as we had a delay in our building. Your team were very accommodating and were very helpful when we came up with a new date.
We would certainly highly recommend your company.
The service we have always received from your company is as always top drawer.
It was great, thank you!
Yes, all fine, thank you!
Thanks again to T.U.R.C. for another great piece of service.
We have been using the Longspan Shelving now for over 9 years having placed numerous orders over that time as we’ve expanded.
We are extremely happy with the product and would recommend both the shelving and the service from the Used Racking Company.
As ever, really easy to deal with you. We use your racking in the warehouse to store flight cases on but also on site to put projectors on.
We are very happy with our racking. It is just what we needed to give us more storage space.
Yes all good - very happy thanks!
I found both the ordering and installation process to be an efficient and smooth process with yourselves. You did everything you said you would, on time and as assured.
The installation engineers were helpful and accommodating and completed the work in a small amount of time. I’d definitely recommend your company and will be using you again for future requirements.
Racking arrived in perfect condition and is now fully loaded with material in the graphics department, many thanks for a great service.
We had a really efficient service, from some lovely friendly staff!
I’m very happy with the rails and will be ordering an additional bay soon
I’ve been a film and television location unit manager for 12 years using many types of location vans and I find and highly recommend the used racking company for its large selection of quality racking for every situation.
I now only use this perfect system for all my location vans as the racking system is quick and easy to set and remove, when required, from any of our hired vehicles.
Thank you and I must point out all the staff are very helpful and ready to find the perfect match to any van.
Yes, the shelves are great but I have to say there was no way that a little old pensioner, like myself, could have even lifted the stuff, let alone fixed them! Luckily my son was around to do the job for me! :)
Apart from that, great company and would like to say I will use you again, but hopefully, I won't need any more storage shelves, as I need to clear out the clutter!
The service that your company provided was absolutely outstanding,
Very polite and friendly Lady took our order
Invoice was through within 30 minutes
Paid and was able to pickup within a couple of days
Had a great first experience with the Used Racking Company. Sheelagh was very helpful on both the phone and via email and helped us choose the most suitable racking for our packing area. The racking was delivered within 7 days as promised and was in very good condition. Overall the quality is fantastic and has provided us with far more space for our products as we expand our range. We will definitely be using this company again in the future!
This is our 3rd order to Used Racking Company. We have now extended our racking and made our storage and organisation of stock much better. Happy warehouse!
We had an excellent level of service in buying shelving from you guys. We have found you helpful over the phone and on email when we’ve needed help identifying existing shelving in our warehouse and subsequently using that to buy more shelving from you.
We are pleased with how things have worked out in the end, although we did have some issues with the delivery not being totally complete with two upright frames for the pallet racking being missed off the initial delivery. This delayed full installation of the pallet racking. However, Kevin Carter was very helpful and was able to resolve the issue quickly before the move in due date. Also your fitters were very helpful in relocating some of the racking when they returned to the site as the aisle width initially installed did not prove to be wide enough. Work that was carried out efficiently to accommodate our wishes. We still have one slight issue outstanding as with regard to the low level longspan racking again there was a slight mix up on the order, we ordered some 1.8 metre racking and we received 2.1 metres so we are awaiting delivery of the 3 x 1.8 metre shelves and 6 x 1.8 metre beams. Kevin informed me last week that these should be delivered here sometime today. All in all we would not hesitate to use your Company again for any future requirements.
We were very pleased with the service, thank you.
It matches the last racking we purchased from you a treat. I will be dealing with you again soon I hope.
We have repeated last years order as we have found the quality, price and look very good.
From our initial enquiry over the phone to discuss our requirements it was handled professionally and with expert knowledge. All items arrived on time as discussed. Would recommend this company to anyone who has the need for shelving.
Dealt with Andy I think it was and service was good.
We are happy with our purchase.
I have used this company 3 times now, they are very quick at delivering, and the price is very competitive the service also very good, I will use them again.
We are very pleased with the products & speed of your services. It has been a pleasure to do business with you & we will no doubt be ordering again very soon.
Great racking… Thank you
Very pleased with all aspects, from advice to delivery! Will be ordering several more sections within next few weeks.
A good product, easy to understand web site, very competent and knowledgeable staff on the phone. Delivery carried out by your own transport driver phoned and informed when half an hour from address and found it despite being in the middle of nowhere.
I don't need the incentives to give you my feedback, nor to return for future purchases if I can and have the need. You are a warm and welcoming company, and the service and shelving are excellent and affordable.
Great product and service.
The canteen manager was over the moon with the results. Once again if I need to purchase any further racking you will be the first company to be contacted as you have provided a good product and delivery service.
I was not here when the racking arrived last week but I have received no complaints so I guess all was okay with the delivery.
Thank you for your offer of one Tape Measure which we gratefully accept. We are very happy with the service and quality of your product and have this morning placed another order.
Super racking and service.
We are delighted with the shelving, it’s exactly what we asked for and perfect for our needs. The standard of service was excellent, from the initial visit by Dave Colley through to the installation itself which was carried out efficiently with little upheaval. Thank you to all involved.
We are very pleased with our shelving and would recommend you to other departments in our business.
We are currently removing all our old racking and replacing it with new. The service we are receiving from you is excellent and I'm sure once we are up to date with these racks we will be back for more.
Just wanted to say a massive thank you to you guys for the service and product you supplied!
I called for a quote, the lady could not of been more helpful, within half an hour I submitted my order, immediately got an email with a proforma, got that paid, and received a confirmation within minutes. A lovely gentleman called on the Friday afternoon to let me know my order had been loaded onto its transport and would be with me Monday, brilliant service in my eyes, once arrived it actually only took one guy to put together, the product is so sturdy,clean and tidy and perfect for purpose. Will defiantly be using you guys for any other shelving we may need in the future! Please see attached photos, still have some organising to do on my office shelving but everything else is brilliant.
The racking you supplied now in place and being used. These are for all the cutters we use in production
All received – All good. Thanks
We are very happy with our purchase! thank you :)
The product is easy to erect versatile and sturdy as can be seen from the pictures.
Thank you very much for the racking supplied to us, the service I received was excellent and Paul was very helpful and prompt with the quotations. He was also very helpful in amending our order to allow us to collect it from your depot so we could meet our client’s needs. I will definitely be using you again if and when our client requires more racking. Our engineers said it was much easier to assemble than other racking systems we have had. Please see the attached photos, sorry about the quality these are what our engineers took.
Many thanks for the great service. The shelving went up the day after it arrived. Unfortunately we have a lot of tidying up still to do.
See attached the shelving. I've got a way to go to make it great, however your easy assemble racks really helped.
Extremely happy with the racking and the service provided. Prompt shipping and arrives exactly as agreed. Please see pic attached.
The racking you have provided as been exactly what we expected. We have been extremely please with all aspects of dealing with your company.
Every Car Covered always use The Used Racking Company for its racking needs, an exceptional quality product at the right price with a great customer service, why go else where.
Many Thanks for getting back to us. We we're looking for a company close by to Uxbridge who would be able to supply us with a racking system quickly and efficiently. You gave a very detailed breakdown of the size options which one of our departments needed specifically for. Quotations were done promptly and within the same day; even when modifications had to be made which is what we needed in order to get through our accounting procedure. Collection went without a hitch and the gentlemen in the department who requested the racking were very pleased with the material and build quality of the frames and the chipboard.
We had it all up and done in a couple of hours. Great service received from your company. Goods arrived and it was really well packed and stacked on receipt. Very impressed with the service.
The Used Racking Company provided a competent service from start to finish. Communication channels in the company are very streamlined so there was no time wasted between different phases of the project; site visit to design to installation. Our company changed the brief a couple of times prior to The Used Racking Company being chosen as the successful company and I found them very flexible and totally professional to deal with. The installation was organised and well manned, and we actually got the warehouse racked ahead of schedule. I would recommend this company any day of the week.
Absolutely delighted with the quality and the ideal for what we require.
All went great
The racking fits nicely thanks. Really easy to put together, very strong. Exactly what I wanted.
Please find the new shelving units installed in our new Derby depot.
Perfect tank you everything is better than expected and all up and running. Will definitely order again.
Helpful and friendly guidance was received when investigating options. Prompt service. Adjustments made to the racking according to the customer needs. Happy to chase the delivery company on 2 occasions. With prompt response to my calls
I can confirm that we are very happy with the new racking that was installed and the service that was provided by Andy Coldwell was first class. We have just purchased some decking for the value of £900.00 does this mean that we will get the free golf umbrella?.
Fast delivery, easy to install and colour matches our new factory.
Service was great. Thank you for everything
All arrived safely and shop manager very pleased with how they look and the added shelf space they have provided. So all good sorry I can’t send a picture in situe but they were filled nearly as soon as I put them up. But thank you for the offer of a free tape measure. If I need ,more shelves you guys will be my first port of call
All arrived thanks and put to good use!
We are, as always, delighted with how we are looked after by you wonderful folk. If you could just halve your prices, it would be perfect!
Our Company below recently bought some longspan shelving from yourselves. The shelving was extremely easy to put together and the shelving although fairly high was solid in construction. It should last for years and serves our purpose well.
I have just sent some images of our racking to go alongside my feedback.
The process worked generally well. Kevin was very helpful and organised the process effectively. The guys turned up on time, they were polite and quick. Very impressed. The only problem was that the initial delivery from the warehouse arrived too late and your team had to reschedule. I would recommend the Used Racking Company.
Thank you very much, the shelving arrived safely and is now erected and doing a great job.
Thanks you for your help today and a very efficient service.
Very pleased with the longspan Shelving, we will always come back to you if we need any more thank you.
We have received the shelving, thank you. I have to say what an efficient service. When I called about my enquiry, the assistance was excellent from the ordering to the delivery with in 48 hours.
Racking has all been delivered and looks great, really pleased with the service and quality.
Racking has all been delivered and looks great, really pleased with the service and quality.
Its been great customer service especially the way it was handled the replacement of my wrong order. Really appreciate - we strongly recommend this company for any growing company. I'm planning to make a use again with my further expansion. Will wait for your free 8 metre tape measure.
Its looks great.
The quality of the product received
Racking was received and installed on the date requested and with ease. Our client is very happy with the solution provided and we plan to use HCSS if we ever have a requirement for racking again.
The overall service level received from The Used Racking Company.
Faultless service, responding to calls or emails quickly with advice or quotes following receipt of our plans.
I thought you may be interested in what the racking we purchased from you was used for, We had a large number of dining chairs which are used on only three occasions a year and were stacked on the floor taking up a large space to one end of the bar area spoiling the overall effectiveness of the bar, I ordered a 2.7 m X 500mm two shelved to fit in a 600mm deep recess which arrived very quickly and efficiently by your contractor, What I had not realised was that was the size Between uprights ! Not as I thought the overall width, As we put the rack together we realised we might have a problems with it being too wide to fit the recess, we had to remove the floor fixing plates from the uprights , it then fit that snug you could not get a piece of paper between the uprights and the wall ,a better fit you could not get, As my photos show we now store 45 chairs in that small space (if the ceiling had been higher, even more, could have been stored ) We placed the rear parallel bars lower than the front ones to tilt the chairs towards the rear wall so the chairs don't fall off (the vertical bars in front of pictures are safety item) we then had curtains fit so when closed everything is nice and tidy,(we just need to get rid of the old wooden tables in front of pics) Ps we also manage to store surplus tables below bottom shelve, We are well satisfied with your product and the service you provide, Well done!!!
This racking has been put in what has been deemed ‘the dungeon’ so it’s not the most impressive picture but please find attached.
We recently purchased Shelving/Racking from you. Our comment relating to:
The quality of the product received. Fantastic quality of the shelving we received
The overall service level received from The Used Racking Company. Fantastic service and delivery was minimum charge
Our shelving is now in situe – however it is in a basement, so the lighting is a little dim! Three pictures are attached. We were very happy with the speed of the service, and they were easy to assemble.
Great service – and great price too.
Sturdy shelving & easy to assemble.
Assembly was very easy, even on the 2.1 meter span it was simple to erect single handed. Once up it looked smart and with two rows one behind the other proved ideal for storage of our long thin boxes, end on. This made a big difference to the way we can now store and access the product for picking and shipping. There were no issues with delivery or order placement, in fact the order turned up a day early, which possible for some would be an issue but as we needed ASAP it was ideal.
I am a new buyer to racking and shelving and the help and information given over the phone meant I received exactly what I needed, It was very well palatalized and took up a minimum amount of space until erected. I purchased 3 types of racking and all of them were solid, and extremely easy to erect, I will definitely be using you again, please feel free to paraphrase as I am extremely happy with the products and service.
Quality of racking products received spot on, just the job for our requirements. Very easy to assemble, extremely sturdy taking into account individual components not too heavy at all and easily manageable for two people. Very happy with products ordered and received. Pleased with overall service, emails answered promptly and efficiently, all products in stock. Delivery time quoted quite quick with delivery arriving bang on time as stated.
The racking has been delivered! Thankyou for your help! We are a medium size company growing quickly. I’m sure I will be back for more racking soon.
We have a fairly tight storage area that we haven’t quite finished filling up so a little hard to get a flattering pic – please find attached. We have been very impressed with the quality of TURC longspan shelving and also the speed at which it can be assembled. Super strong and super quick! We are repeat customers with you and value your personal service and can do attitude. When we hopefully expand in the not too distant future, we will know to call TURC for our additional shelving and racking requirement.
Sturdy Shelving & Great service - we definitely recommend
I just wanted to drop you a line to say thank you for your great service, with the recent purchase of our new racking which is all now in place. As a fellow supplier, customers always seem very quick to criticize suppliers and less quick to say well done! Have a Merry Christmas and we won’t hesitate contacting you for more racking when needed.
Great service and product once again. Collection discount much appreciated.
Picture of racking attached with projector flightcases on. We also use racking for putting projectors on in shows. Usual excellent products, price and service. Even when I needed a quick turnaround.
The shelving is of excellent quality, easy to assemble and has been a godsend to our problem of storing musical instruments. The service and advice was very good, from start to finish.
We have received excellent service from the original quote through to the delivery on site.
Please find attached photographs of our recently purchased racking. The project is still ongoing but, as you will see, we’ve managed to get some racking built. It’s fitting in perfectly! We feel the quality of the racking is very good and suits our needs completely.
We cannot fault the service received from The Used Racking Company. They listened to our needs and assisted us totally from beginning to end. Ordering was easy and delivery came when expected. We would definitely do business with them again.
Quality - Excellent. Much better than the racks we previously purchased from Big Dug. Easy to put up and down (when we moved them recently). Service - Well priced, and arrived before delivery estimate.