I don't need the incentives to give you my feedback, nor to return for future purchases if I can and have the need. You are a warm and welcoming company, and the service and shelving are excellent and affordable.
The racking was delivered on time as promised. It is erected and we are very happy with it . All round great service and price. What more can you ask for..
100% happy with the service and quality of racking.
Great product and service.
The canteen manager was over the moon with the results. Once again if I need to purchase any further racking you will be the first company to be contacted as you have provided a good product and delivery service.
I was not here when the racking arrived last week but I have received no complaints so I guess all was okay with the delivery.
Thank you for your offer of one Tape Measure which we gratefully accept. We are very happy with the service and quality of your product and have this morning placed another order.
Super racking and service.
We are delighted with the shelving, it’s exactly what we asked for and perfect for our needs. The standard of service was excellent, from the initial visit by Dave Colley through to the installation itself which was carried out efficiently with little upheaval. Thank you to all involved.
Thank you for the supply of the link 51 racking to extend and repair our racking. Dealing with your company was very efficient and effective. Your knowledge of the product was helpful in identifying what we required and the order delivery process was fast and efficient.
Thank you for the recent racking installation. We are very pleased with the racking and service provided. Please see pictures of the assembled racking in our warehouse.
We are very pleased with our shelving and would recommend you to other departments in our business.
The feedback I have is that the whole experience was awesome - great technical advice and an easy process. We'll probably be ordering more soon.
As you can see we are already making good use of the Rack. The Level of service was good, we got what we wanted when we wanted it. I spoke to the guys who put it together and they told me the rack went together well.
Very happy thank you and we shall be ordering more!
I don’t usually ever respond to these type of emails but as I was so impressed with the service and the racking you supplied us I felt I should. The racking is of great quality even for something which is second hand! And was delivered on time also. Should we need more racking, which will probably will I shall be in touch. Please don’t worry about the tape measure we are a Set building company so have them coming out of our ears! Please pass on my thanks and look forward to working with you in the future.
We are currently removing all our old racking and replacing it with new. The service we are receiving from you is excellent and I'm sure once we are up to date with these racks we will be back for more.
Just wanted to say a massive thank you to you guys for the service and product you supplied!
I called for a quote, the lady could not of been more helpful, within half an hour I submitted my order, immediately got an email with a proforma, got that paid, and received a confirmation within minutes. A lovely gentleman called on the Friday afternoon to let me know my order had been loaded onto its transport and would be with me Monday, brilliant service in my eyes, once arrived it actually only took one guy to put together, the product is so sturdy,clean and tidy and perfect for purpose. Will defiantly be using you guys for any other shelving we may need in the future! Please see attached photos, still have some organising to do on my office shelving but everything else is brilliant.
We are more than happy with the racking and the team that installed it.
You went over and above for us with a difficult customer. We as always recommend you to our customers where racking is required
The racking you supplied now in place and being used. These are for all the cutters we use in production
We dealt with Kevin for the most recent installation. The quotation was received promptly and installation arranged for the day we requested. In all, very happy.
Great cost, great service and quality of the racking was superb. All now installed at our new premises. Thank you.
All received – All good. Thanks
We are very happy with our purchase! thank you :)
Yes very happy with the racking and installation, with our three orders placed with yourselves already
The product is easy to erect versatile and sturdy as can be seen from the pictures.
Thank you very much for the racking supplied to us, the service I received was excellent and Paul was very helpful and prompt with the quotations. He was also very helpful in amending our order to allow us to collect it from your depot so we could meet our client’s needs. I will definitely be using you again if and when our client requires more racking. Our engineers said it was much easier to assemble than other racking systems we have had. Please see the attached photos, sorry about the quality these are what our engineers took.
Many thanks for the great service. The shelving went up the day after it arrived. Unfortunately we have a lot of tidying up still to do.
See attached the shelving. I've got a way to go to make it great, however your easy assemble racks really helped.
Sorry for the delay, been really busy here. Your help was invaluable, and we couldn't have managed the job without your input. Thanks again for sorting this job out of us, as it wasn't an easy one.
Thanks for sorting out the replacement beam. All is complete- see attached image. Client is delighted with job
Extremely happy with the racking and the service provided. Prompt shipping and arrives exactly as agreed. Please see pic attached.
Great price - great quality!
3rd Purchase of this Racking from The Used Racking Company. Fantastic product and excellent value for money backed up by 1st Class customer service.
All good thanks. Arrived nice and early and occupied an evening of construction. Now all in use.
The racking you have provided as been exactly what we expected. We have been extremely please with all aspects of dealing with your company.
Every Car Covered always use The Used Racking Company for its racking needs, an exceptional quality product at the right price with a great customer service, why go else where.
Racking arrived this morning! Many thanks for excellent service (as ever)
I know im a very small customer, but I really appreciate the customer service you have provided, and the quality of the shelving / bays is excellent.
We were very happy with our used racking and it was delivered quicker than we expected!
The racking is now up and in use.
Its very good
Many Thanks for getting back to us. We we're looking for a company close by to Uxbridge who would be able to supply us with a racking system quickly and efficiently. You gave a very detailed breakdown of the size options which one of our departments needed specifically for. Quotations were done promptly and within the same day; even when modifications had to be made which is what we needed in order to get through our accounting procedure. Collection went without a hitch and the gentlemen in the department who requested the racking were very pleased with the material and build quality of the frames and the chipboard.
I just wanted to say thank you for the excellent service and quality of products we have received from your company. Both the delivery driver and the installers were polite, clean and tidy and were a credit to your company too. I would have no hesitation in recommending you to any other business.
Service was great, delivery swift and product is, as ever, ideal for our needs thanks! Have attached pictures – I am always borrowing next door’s tape measure so an ideal gift thanks!
We had it all up and done in a couple of hours. Great service received from your company. Goods arrived and it was really well packed and stacked on receipt. Very impressed with the service.
The Used Racking Company provided a competent service from start to finish. Communication channels in the company are very streamlined so there was no time wasted between different phases of the project; site visit to design to installation. Our company changed the brief a couple of times prior to The Used Racking Company being chosen as the successful company and I found them very flexible and totally professional to deal with. The installation was organised and well manned, and we actually got the warehouse racked ahead of schedule. I would recommend this company any day of the week.
Photos of our installation, Very pleased with the product and service.
Absolutely delighted with the quality and the ideal for what we require.
All went great
The shelving has arrived and is in use. Brilliant product just what we required
Just finished installing racking, all looking good.
The racking fits nicely thanks. Really easy to put together, very strong. Exactly what I wanted.
Please find the new shelving units installed in our new Derby depot.
Great racking, very quick and peter Hough was a pleasure to deal with
Pictures are of the racking half finished currently, but work in progress!
I would like to thank you for your excellent service, not only yourselves but the fitters who completed the job. Not only top class installation, but also their willingness to work with us to get the most out of the space available.
Helpful and friendly guidance was received when investigating options. Prompt service. Adjustments made to the racking according to the customer needs. Happy to chase the delivery company on 2 occasions. With prompt response to my calls
Just to say your help and service has been excellent each time we have used you. And the product is fit for purpose and looks great.
I can confirm that we are very happy with the new racking that was installed and the service that was provided by Andy Coldwell was first class. We have just purchased some decking for the value of £900.00 does this mean that we will get the free golf umbrella?.
All great thanks
Perfect tank you everything is better than expected and all up and running. Will definitely order again.
Yes we have received and all great thanks.
Yes I'm completely happy with our purchase
Fast delivery, easy to install and colour matches our new factory.
The speed of delivery and the quality of the product were both excellent. I would not hesitate to recommend you and buy from you again.
Service was great. Thank you for everything
All arrived safely and shop manager very pleased with how they look and the added shelf space they have provided. So all good sorry I can’t send a picture in situ but they were filled nearly as soon as I put them up. But thank you for the offer of a free tape measure. If I need ,more shelves you guys will be my first port of call
All arrived thanks and put to good use!
Many thanks for all your advice and expertise in helping us to select a set of racking for our factory unit. It arrived promptly and in excellent condition, we are very pleased with the service we have received from you and will definitely call on you again in the future for our pallet racking needs. Once again many thanks and I have attached a photo of the racking in situ.
We are, as always, delighted with how we are looked after by you wonderful folk. If you could just halve your prices, it would be perfect!
I've attached some pictures of the racking in situ. I was pleased with delivery time and the quality of the racking. The only issue I had was that no pins were sent with the racking. Fortunately I had spares on site so was able to make it work. Racking was a good price and for what we needed it's very cost effective.
Our Company below recently bought some Longspan shelving from yourselves. The shelving was extremely easy to put together and the shelving although fairly high was solid in construction. It should last for years and serves our purpose well.
Many thanks for the racking we are very happy with it.
I have just sent some images of our racking to go alongside my feedback.
The process worked generally well. Kevin was very helpful and organised the process effectively. The guys turned up on time, they were polite and quick. Very impressed. The only problem was that the initial delivery from the warehouse arrived too late and your team had to reschedule. I would recommend the Used Racking Company.
Thank you very much, the shelving arrived safely and is now erected and doing a great job.
Thanks you for your help today and a very efficient service.
Please find attached a photo of our new pallet racking. It was delivered on time and has been very easy to construct.
Thanks for a great service.
Very pleased with the Longspan Shelving, we will always come back to you if we need any more thank you.
We received our order thank you and we are very happy with it
You exceeded expectations. Your driver arrived promptly as agreed, was extremely helpful unloading. As we were expecting used racking and received new, the product quality exceeded our, and our clients, expectations.
Racking quality was good.
We have received the shelving, thank you. I have to say what an efficient service. When I called about my enquiry, the assistance was excellent from the ordering to the delivery with in 48 hours.
The pallet racking was brilliant quality.
The Used Racking Company has always supplied our Company with excellent good quality affordable used and new racking over several years and our first choice on racking suppliers. Delivery of goods has been on time with a back up call confirming delivery made
Received the bracing. Many thanks for such a great service and quality products
Excellent quality used racking at an unbeatable price combined with super fast and efficient installation – 10 bays in less than a morning!
Racking has all been delivered and looks great, really pleased with the service and quality.
Racking has all been delivered and looks great, really pleased with the service and quality.
Yes we are very pleased with the racking, and will buy again through you when we need more.
Thanks for your email and thanks for the service you have provided. The products arrived as planned, and were all in excellent condition, we ordered 15 bays and have installed all but one. The service from first call to final contact was professional, informative and very helpful throughout.
I am very pleased with the service and racking supplied by yourselves.
But as you have contacted me i will give you a few moments. I must say i was very impressed with the speedy service, emails etc and information i needed to make my purchase. I have always used your company for all my storage requirements and will carry on into the future. The smaller racking we purchased was spot on for what we needed it for, nice quality, strong and very functional....very happy. Thanks again and as soon as we need more storage i will be in touch.
Its been great customer service especially the way it was handled the replacement of my wrong order. Really appreciate - we strongly recommend this company for any growing company. I'm planning to make a use again with my further expansion. Will wait for your free 8 metre tape measure.
The racking is great thanks, very pleased.
The quality of the product received
Racking was received and installed on the date requested and with ease. Our client is very happy with the solution provided and we plan to use HCSS if we ever have a requirement for racking again.
The overall service level received from The Used Racking Company.
Faultless service, responding to calls or emails quickly with advice or quotes following receipt of our plans.
Its looks great.
Thanks very much,
very happy with the racking!
I thought you may be interested in what the racking we purchased from you was used for, We had a large number of dining chairs which are used on only three occasions a year and were stacked on the floor taking up a large space to one end of the bar area spoiling the overall effectiveness of the bar, I ordered a 2.7 m X 500mm two shelved to fit in a 600mm deep recess which arrived very quickly and efficiently by your contractor, What I had not realised was that was the size Between uprights ! Not as I thought the overall width, As we put the rack together we realised we might have a problems with it being too wide to fit the recess, we had to remove the floor fixing plates from the uprights , it then fit that snug you could not get a piece of paper between the uprights and the wall ,a better fit you could not get, As my photos show we now store 45 chairs in that small space (if the ceiling had been higher even more could have been stored ) We placed the rear parallel bars lower than the front ones to tilt the chairs towards the rear wall so the chairs don't fall off (the vertical bars in front of of pictures are safety item) we then had curtains fit so when closed every thing is nice and tidy,(we just need to get ride of the old wood tables in front of pics) Ps we also manage to store surplus tables below bottom shelve, We are well satisfied with your product and the service you provide, Well done!!!
I just wanted to say a big thank you for the amazing job you have done of the Mezz flooring, its exactly how I wanted it to look and the finish looks great. From our first meeting to the installation you and your team have been brilliant
Thank you very much the order was delivered very promptly, but as it we are trying to get a new business off the ground we only actually assembled them last weekend. Assembly was very straightforward and I even managed two single handedly!
We will be looking for more units to expand our stock area so will be sure to use you again.
The racking came early and was assembled quickly, no problems. I amended the quote several times and got a quick response, so all good!
We are very happy with the quality of the racking and overall service from your company.
The installation was quick and efficient.
Really happy with the shelving, exactly what we were looking for and at a fraction of the cost of similar products online. Delivery and service both exceptional, would definitely use again.
Pictures of your supplied racking.
The racking we received from yourselves was nothing short of excellent, as you can see in the attached pictures it has already been put to use.
The service and delivery were top notch.
This racking has been put in what has been deemed ‘the dungeon’ so it’s not the most impressive picture but please find attached.
We recently purchased Shelving/Racking from you. Our comment relating to:
The quality of the product received. Fantastic quality of the shelving we received
The overall service level received from The Used Racking Company. Fantastic service and delivery was minimum charge
Our shelving is now in situ – however it is in a basement, so the lighting is a little dim! Three pictures are attached. We were very happy with the speed of the service, and they were easy to assemble.
Great service – and great price too.
Sturdy shelving & easy to assemble.
Absolutely delighted with our purchase, used racking but looks absolutely brand spanking new!! Great service great price quick delivery, we will order more if we need more.
Don't have any photos at the moment but can give good feedback about the order. Good shelving and good service.
The racking we purchased of you was quality and delivery were excellent.
Another purchase from Used Racking, again fast delivery service, competitively priced and professionally installed.
Although a little untidy at the moment due to workload we are absolutely delighted with the purchase of our used racking from The Used Racking Company. The quality was far greater than expected, easy to install and fitted a treat. We cannot recommend them enough. From initial enquiry through to delivery, the process was seamless with the support of Andy Coldwell and all within 7 days!
Assembly was very easy, even on the 2.1 meter span it was simple to erect single handed. Once up it looked smart and with two rows one behind the other proved ideal for storage of our long thin boxes, end on. This made a big difference to the way we can now store and access the product for picking and shipping. There were no issues with delivery or order placement, in fact the order turned up a day early, which possible for some would be an issue but as we needed ASAP it was ideal.
I am a new buyer to racking and shelving and the help and information given over the phone meant I received exactly what I needed, It was very well palatalized and took up a minimum amount of space until erected. I purchased 3 types of racking and all of them were solid, and extremely easy to erect, I will definitely be using you again, please feel free to paraphrase as I am extremely happy with the products and service.
Supplied quickly and fuss free by HCSS to increase the pallet racking capability at Hard Rock Flooring. Would recommend to anyone.
The product we received is in excellent condition and feedback was that it looks more sturdy than the racking we recently purchased from new. I was extremely pleased with the level of service I received from the Used Racking Company. The staff were knowledgeable, helpful and quick to respond to queries. Many thanks for your help. This small amount of racking has had a big impact on the layout, tidiness, and cleanliness of a once neglected area of the factory.
Just like to say thank you for quick turnaround for supplying the racking and the fixture and fittings that we asked for, all put up very easy and bolted to floor see pictures above.
This is the second time we have brought from you and sure will use you again.
I can add we are extremely happy with the service we have received especially with how quickly you delivered the second order. The quality of the product is perfect and in some cases it looks like new. We shall certainly be purchasing any more racking we need from "The Used Racking Company"
Racking from the Used Racking Company has helped us to get 33 pallets put neatly away freeing up loads of floor space in our workshop and warehouse! Most of it was brand new and all was in great condition and arrived a day early.
The quality of the shelving is first class. It is easy to assembly would advise two people to help erecting them to hold the units in place. We have secured them to the wall for extra safety. The service from The Used Racking Company was efficient and the five units were well packaged I am so delighted with my shelves as I have been asking my handy man to make me shelves for all my boxes and files for over a year and this solved the problem
We are made up with our new racking. It helps us achieve quicker and more efficient distribution for our clients. I placed an order on a tuesday and recieved everything on friday the day I asked for. I Will use the Used Racking Company again.
Quality of racking products received spot on, just the job for our requirements. Very easy to assemble, extremely sturdy taking into account individual components not too heavy at all and easily manageable for two people. Very happy with products ordered and received. Pleased with overall service, emails answered promptly and efficiently, all products in stock. Delivery time quoted quite quick with delivery arriving bang on time as stated.
We were VERY impressed with the quality of the racking and could be forgiven for thinking it was brand new. The quality and finish is superb and easy to construct. Whilst we had an item that had unfortunately been damaged in transit, customer service were swift in sorting a replacement that arrived the next day (I believe). Could highly recommend The Used Racking Company, their products as well as the customer service they gave us.
The picture of our new racking
Always a pleasure to deal with the The Used Pallet Co. Have bought from you on several accessions. Always a good deal and always a good product.
The racking has been delivered! Thankyou for your help! We are a medium size company growing quickly. I’m sure I will be back for more racking soon.
We have a fairly tight storage area that we haven’t quite finished filling up so a little hard to get a flattering pic – please find attached. We have been very impressed with the quality of TURC longspan shelving and also the speed at which it can be assembled. Super strong and super quick! We are repeat customers with you and value your personal service and can do attitude. When we hopefully expand in the not too distant future, we will know to call TURC for our additional shelving and racking requirement.
Signed lease on 15th Dec, first pic. Racking arrived on 17th Dec and installed, second pic. Warehouse full 24th Dec, third pic. Thanks for a terrific service. All installed excellently, efficiently. It looks almost new.
Sturdy Shelving & Great service - we definitely recommend
Please see image attached
I just wanted to drop you a line to say thank you for your great service, with the recent purchase of our new racking which is all now in place. As a fellow supplier, customers always seem very quick to criticize suppliers and less quick to say well done! Have a Merry Christmas and we won’t hesitate contacting you for more racking when needed.
The most professional racking company I contacted and the proof of their quality was in making good a shortage of one piece, delivered free, within 48 hours. You can always judge a good company by how they handle errors, and this was spot on.
Second purchase of 'used' shelving from you guys and exactly the same superb service from door to door. Prompt delivery, excellent customer service and extremely helpful. Quality second to none, robust and durable (hence the second buy of the same thing) and put to use straight away. Many thanks again!
Great service and product once again. Collection discount much appreciated.
The shelving i bought from you is brilliant, I am so glad i found your shop, i will recommend and buy whenever i need without looking elswhere
Picture of racking attached with projector flightcases on. We also use racking for putting projectors on in shows. Usual excellent products, price and service. Even when I needed a quick turnaround.
The shelving is of good quality, sturdy and is fit for purpose. The service received from The Used Racking Company was good. Easy ordering and quick delivery
The shelving is of excellent quality, easy to assemble and has been a godsend to our problem of storing musical instruments. The service and advice was very good, from start to finish.
The quality of the product was superb, I certainly would not buy new again and the knowledge for the sales representative at HCSS was invaluable. Delivery booked in and arrived on time.
We are extremely satisfied with the product & the overall service supplied from yourselves. In particular the delivery service was excellent, along with the delivery driver clearly explaining how the unit is assembled. Many thanks and we will certainly be using yourselves in the near future for additional racking solutions.
We are very pleased with the product and sevice.
The racking we received was of exceptional quality, exactly as described and look great in our warehouse. The customer service we received was efficient and the delivery was very prompt. I would recommend this company and their products.
We have received excellent service from the original quote through to the delivery on site.
As usual the service was great and the quality of racking is good.
Fast delivery and quick responses to all emails. The racking was easy to assemble and you couldn’t even tell it was used. Highly recommend to all!
Our new racking in use. Our shelving was recently purchased from you guys and having researched it for a while the value offered was brilliant. Quality was fantastic, very sturdy and more than capable of handling what we required. The service received right from the gentleman who called me at the beginning all the way through to the guy who delivered it was great. As for 'used racking' it arrived immaculate and was easy to assemble. Great service from lovely people. Will most definitely be back for more. We look forwards to making use of our free bins too!!
Please find attached photographs of our recently purchased racking. The project is still ongoing but, as you will see, we’ve managed to get some racking built. It’s fitting in perfectly! We feel the quality of the racking is very good and suits our needs completely.
We cannot fault the service received from The Used Racking Company. They listened to our needs and assisted us totally from beginning to end. Ordering was easy and delivery came when expected. We would definitely do business with them again.
Quality Racking at a Great Price
This is in fact our second order. We are very pleased with the Quality and also the ease of construction. The ordering process and response from your sales team is very good
we have put together the racking we received from you last week. Honest comments; Racking was delivered quickly, in good condition and as described. Satisfied with value for money. Photo attached. Thanks in advance for the bin kit.
Product went together very easily and is easy to adjust. Having no fixings to worry about made it all the easier. Delivery was prompt precise and hassle free.
Quality - Excellent. Much better than the racks we previously purchased from Big Dug. Easy to put up and down (when we moved them recently). Service - Well priced, and arrived before delivery estimate.
Extremely pleased with our purchase, very easy order process and delivery excellent! Only 3 days from order date will use again.
I found your installation team to be very efficient and the manager (Dean) was helpful with advice regarding exact location and spacing.